The Ministry of Health and Prevention, MoHAP, has recently launched the “Wellbeing Platform”, in collaboration with the Mohammed Bin Rashid Center for Government Innovation and the Ministry of Artificial Intelligence.

This was announced as part of MoHAP’s participation in the Arab Health 2020, which is held at the Dubai World Trade Centre, January 27 – 30.

The project includes the establishment of a wellbeing platform to measure the happiness and well-being of patients and the medical staff, and it aims to develop future government designs, by promoting all government policies, programs, and services that help create a positive and happy society, as well as to reinforce positivity as a basic value in the UAE society.

The new platform will be piloted according to the data collected from different centers and hospitals in the country, so as to maintain the platform mechanism and ease of its understanding, in addition to assimilating the happiness and wellbeing index precisely by doctors and patients.

This would help obtain better results on a larger scale, and will also contribute to avoiding any possible errors by the doctor or medical staff.

The wellbeing platform is providing high-quality health care services, easing communication between patients and health care providers, understanding the levels of customer satisfaction and the level of general satisfaction in the facility.

This, in turn, would help develop the appropriate plan to improve the performance of medical facilities.

The well-being platform includes a number of digital cameras, with the aim of analyzing individual facial expressions and stress levels through the tone of voice and adding it to the detailed wellness platform where happiness and well-being are measured.

The project aims to foster a culture of happiness and quality of life between MoHAP employees and clients by harnessing artificial intelligence and smart health services to measure the happiness and well-being of patients and the medical team.

This would help ensure the provision of all health services in accordance with quality, efficiency and transparency standards, consolidate the culture of innovation in the institutional work environment, and create a solid institutional culture in a motivational work environment that encourages positive competition, promote creativity and innovation, and provide solutions to future challenges.