A recent report by Policybazaar for Business (PBFB) has uncovered a surprising trend in India’s health insurance landscape: young professionals aged 25-35 are now making the highest number of insurance claims. This revelation challenges the traditional notion that health insurance is mostly utilized by older individuals dealing with age-related ailments.
But what’s even more striking? The majority of these claims are for maternity coverage, highlighting how shifting social dynamics and rising healthcare costs are reshaping corporate health insurance plans.
One of the most significant takeaways from the report is the growing number of claims filed by women. Women now account for 60% of all health insurance claims, while men contribute to the remaining 40%. This increase is largely fueled by:
Maternity-related claims as more working women prioritize comprehensive health coverage.
Increased awareness and access to healthcare benefits, encouraging women to use their policies more actively.
Companies offering better gender-specific health benefits, especially in urban areas where women form a major part of the workforce.
On the other hand, men aged 35-45 are the biggest claimants for lifestyle-related diseases such as diabetes, heart conditions, and stress-related disorders. This raises concerns about how modern work culture is taking a toll on employees health.
With these evolving patterns, companies are rethinking their group health insurance (GHI) policies. Corporates are now customizing policies to offer age-specific and gender-specific benefits, such as:
Higher maternity coverage for young female employees.
Wellness benefits and stress management programs to support mental health.
Preventive healthcare perks, like gym memberships and health-tracking apps, to encourage proactive healthcare.
This shift reflects a broader transformation in employee benefits strategy, as businesses recognize that young employees want comprehensive, flexible health insurance plans that cover more than just hospitalization costs.
The report also points out a major concern of increasing cost of medical care in private hospitals. Healthcare inflation has made medical treatments, procedures, and hospitalization significantly more expensive, forcing companies to increase their sum insured limits to help employees avoid out-of-pocket expenses.
Tier 1 city corporations are now opting for higher sum insured policies, while Tier 2 and Tier 3 employers are exploring co-payment and deductible models to balance premium costs and coverage. This highlights a growing divide in healthcare affordability between metro and non-metro regions.
Not all industries experience the same level of health insurance usage. Employees in physically demanding jobs, such as manufacturing, construction, transport, and logistics, top the list for group insurance claims.
However, it’s not just labor-intensive jobs seeing a rise in health insurance adoption. New-age sectors like e-commerce, fintech, IT, and online retail are aggressively using comprehensive healthcare benefits to attract top talent. These industries understand that the new generation of employees prioritizes health insurance as a key factor in job selection.
A deeper dive into the data shows that 5-7% of employees file multiple claims every year, mostly due to chronic illnesses. The most common conditions leading to repeated claims include:
• Cardiovascular diseases – A major issue among professionals with high-stress jobs.
• Respiratory disorders – Partly due to pollution and poor workplace air quality.
• Joint problems – Common in industries requiring physical labor.
This increase in repeat claims is putting additional strain on insurers, leading them to expand their cashless hospital networks in Tier 2 and Tier 3 cities to encourage policyholders to use network hospitals rather than opting for reimbursement claims.
With healthcare costs rising and young employees demanding more customized insurance plans, the future of corporate health benefits is shifting toward greater flexibility.
Companies are now bundling insurance with wellness incentives, such as:
1. Telehealth services for remote medical consultations.
2. Mental wellness programs to address stress and anxiety.
3. Health-tracking apps to encourage employees to take preventive health measures.
By offering these perks, businesses are ensuring that employees stay healthier, reducing the number of claims and lowering overall insurance costs in the long run.
This new wave of health insurance claims among young employees is a wake-up call for both employers and insurers. The rise in maternity claims, lifestyle diseases, and chronic illnesses is forcing companies to rethink their healthcare strategies.
As healthcare costs continue to rise, employees must choose policies wisely, while companies need to offer customized, flexible, and proactive health insurance plans that address the evolving needs of today’s workforce.
The era of one-size-fits-all corporate health insurance is over. The future belongs to smart, personalized, and employee-centric healthcare plans because good health isn’t just a benefit, it’s a necessity.