An Initiative by the Government of India: National Teleconsultation Service - eSanjeevani OPD

▴ An Initiative by the Government of India: National Teleconsultation Service - eSanjeevani OPD
The eSanjeevani OPD platform is one of the important pillars of Ayushman Bharat Health. Spreading its wings across India, it has completed 5 lakh teleconsultations in 6 months since its launch on April 13 th 2020

The coronavirus pandemic has caused a great impact on the health of every human being. Taking precautions is very important for people around the globe to stop the spread of the coronavirus. The Government of India has come with rules and regulations of safety precautions to stop the spread of COVID19. Wearing a mask, washing hands, sanitizing, and maintaining physical distancing are some of the important precautions to be observed by everyone. In this initiative, The Ministry of Health and Family Welfare had launched a new portal for an online consultation to avoid visits to doctors and thus maintain physical distancing. The eSanjeevani OPD has been launched to help people to access their doctors for case consultation online. The eSanjeevani OPD platform is truly a great step taken by the Government of India to help people across the country during this pandemic. This is one of the important pillars of the Ayushman Bharat Health and Wellness Programme in India. 

eSanjeevani OPD Emergence

The need for Telemedicine has increased during the outbreak of pandemics. Many people are confined at home to stop the spread of the virus during the lockdown. The Government of India came forward to help many people to reach out to their doctors safely. The launch of eSanjeevani OPD is a boon to society and welfare for many patients. Everybody is going digital and wants to access technology at its best. This platform has worked for millions across the country. eSanjeevani OPD has helped reduce the waiting time for the patients and thus proving beneficial to everybody. The eSanjeevani OPD is developed by the Center of Development of Advanced Computing in the city of Mohali. It was launched on April 13 th 2020.

Service available at eSanjeevani OPD

eSanjeevani OPD is an online OPD platform for patients who want to consult their doctors from the safety and comfort of their homes. The following services are available on this platform: 

  • Scheduling Online appointments 
  • Online consultation with doctors 
  • Video consultation with doctors 
  • Chat consultation with doctors
  • Real-time consultation with doctors 
  • Accessibility to the clinical physicians, specialists, and surgeons
  • Free services 
  • Online uploading of reports by the patients 
  • E- Prescription by doctors 
  • Valuable suggestions and correct advice from the doctors

Importance of online consultation 

The world of healthcare is constantly changing. Technology plays a very major role in healthcare today. Regular consultation with your doctor can keep you healthy. Taking more precautions due to the COVID19 is better for your immune system. “Prevention is better than cure.” All thanks to the technology advancements, telemedicine is a great platform for patients living in remote areas

The benefits of online consultation are as follows:

  • Convenience and safety from home
  • No long waiting hours 
  • Better management of schedule
  • Get access to doctors privately and securely 
  • Consult doctors not only from nearby areas but all over the country
  • The patient has access to doctors 24 hours
  • Receiving care as per your convenience through phone or video consultation 

Latest News about eSanjeevani OPD

The eSanjeevani OPD Statistics as per the records dated 20th December 2020 

The eSanjeevani OPD has crossed the mark of 550 districts in the country. Over 10 % of the users of E Sanjeevani OPD are 60 years and above. Senior citizens are also participating in going digital to prevent the spread of coronavirus. The eSanjeevani initiative of the healthcare industry is serving 28 states. The eSanjeevani OPD serves contactless, safe, and risk-free consultations beneficial for doctors and patients.                                                                      

Total consultation hours 

54274 hours 14 minutes 

Doctors Attending At Present 


Average Consultation Time 

3 mins 4 seconds 

Average Patient Wait Time 

10 mins 43 seconds

The top 10 states which have registered the highest consultations through the eSanjeevani OPD platform are listed below. (statistics according from April 2020 to October 2020)


Registered consultations 

Tamil Naidu 


Uttar Pradesh 


Himachal Pradesh 




Andhra Pradesh 




Madhya Pradesh 








The eSanjeevani OPD has provided a boost to the healthcare ecosystem. 

 During the pandemic outbreak, E Sanjeevani OPD has not only helped in Digital Healthcare but has gone beyond the ecosystem of healthcare. Through eSanjeevani OPD patients are seeking medical consultations and are placed in a virtual queue. Each OPD consultation generates an ePrescription which can be used for busy medicines. Doctors can also prescribe diagnostic tests for the patients. This is one of the best initiatives by the Government of India.

Tags : #medicircle #myhealth #eSanjeevaniOPD #GovernmentofIndia #AyushmanBharatHealth

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