Insights on Being Physical to Digital by Parth Sarthi Mishra, Senior IT Manager, Jaypee Hospital, Noida

“Electronic medical records and telehealth solutions are no more luxuries, rather essential demands of consultants and patients these days,” says Parth Sarthi Mishra, Senior IT Manager, Jaypee Hospital, Noida.

Information technology has revolutionized patient care on a global scale. More and more healthcare providers are taking steps to change how their businesses are managed. As healthcare is moving towards digitalization, there are many challenges that IT professionals face. Medicircle has come up with a special series to delve into the challenges and opportunities faced by the IT managers of healthcare organizations. 

Parth Sarthi Mishra is a Senior Manager of IT working at Jaypee Hospital, Noida, and has 12 years of enriching experience of on-site and off-site implementations of Healthcare Management Information Systems across regions like the Middle East, Africa, and Asia.

Jaypee Hospital, Noida is committed to serving those who seek dedicated, quality, and affordable healthcare through its multi-super specialty facility. With the latest diagnostic services and state-of-the-art technology, Jaypee Hospital strives to be the ultimate choice for medical care.

IT Personnel cannot Afford to go Wrong in Seamless Integration and Security of Patient Record 

Parth emphasizes some significant responsibilities and challenges of IT personnel:

  1. “As IT Manager, the most important challenge is the seamless integration of the various systems that we are using in the hospitals. We don't have a single software or a solution for the entire hospital, Rather, we have to use multiple systems like hospital information systems for billing or inventory management, EMR or electronic medical records for the consultants, patient feedback system, or CRM for patient management. Seamless integration of all these systems is a major challenge. 
  2. Coordination with different departments of the hospitals taking into consideration their pressing schedules is also not easy for IT personnel who have the responsibility of ensuring that hospitals as a whole run in an efficient manner.
  3. Security of sensitive and confidential patient information is the primary responsibility, where we cannot go wrong” says Parth.

IT is the Backbone of Healthcare - Consultants and Patients understand this

Parth explains, “Healthcare IT solutions like an electronic medical record, teleconsultations, etc. were earlier considered a luxury. Most of the time hospitals used technology for billing and inventory management purposes only. But now, even electronic medical records and telehealth solutions are considered essential for healthcare organizations. Even the consultants are now adopting the new EMR and they prefer writing on mobile devices; mobile or laptop instead of writing in the physical format. So, we are finding more acceptance from the consultants as well as patients as there are reduced medication error and reduced pilferage due to seamless integration between the different departments,” Parth informs.

Going Virtual is the In-thing

Parth observes, “In earlier days we used to think that the only way to get healthcare is through face-to-face interactions between a consultant and a patient. IT personnel had to convince both the consultants as well as the patients to use telehealth solutions. The pandemic has changed the scenario and the outlook of people. There is acceptance as well as the demand of virtual consultations at the consultant as well as patient’s end. Patients have even become comfortable in entering their medical records in the interface meant for them instead of being dependent on the clinical staff."

IT Manager’s Job is Challenging but Interesting

Parth says, “Based on the experiences of working in some good and modern hospitals and helping in major implementations in the EMR and inventory management systems and developing software solutions in telehealth, I find my job role challenging but very interesting. It feels great to directly affect the patient or directly interact with the patient and be the agents of change in the healthcare with the help of information technology," Parth says.

(Edited by Amrita Priya)


Contributed By: Parth Sarthi Mishra, Senior IT Manager, Jaypee Hospital, Noida
Tags : #medicircle #smitakumar #parthsarthimishra #jaypeehospital #telehealthsolutions #electronicmedicalrecord #virtualconsultation #itinhealthcare #Top-CIOs-And-IT-Managers-Series

Related Stories

Loading Please wait...


Trending Now

Seminar on RERA: Concerns in Real Estate heldDecember 09, 2023
Commonwealth youth leaders want action, not just rhetoric at COP28December 09, 2023
South India’s biggest Gaushala, Satyam Shivam Sundaram Gau Nivas to conduct Annakut Celebrations on Sunday on the eve of its 23rd AnniversaryDecember 08, 2023
Center for Diagnostics and Telemedicine Introduces Groundbreaking Service – Preliminary Clinical and Technical Testing for Medical SoftwareDecember 08, 2023
FTCCI to hold a Seminar on RERA: Concerns in Real EstateDecember 08, 2023
Adoption of Public Health Strategies and Early Detection Key for Cancer Mitigation: ExpertsDecember 08, 2023
Are online spaces safe for women?December 08, 2023
Prescribing Equality: Tackling Gender Disparities in India's Healthcare LeadershipDecember 07, 2023
Digitalizing Health: Generative AI's Impact Amplified by AWS Cloud in IndiaDecember 07, 2023
Eyes on the Future: Dr. Agarwal's Group Channels Rs 100 Crore for Cutting-edge Eye Hospitals Across KeralaDecember 06, 2023
Organ Transplant Scandal: Apollo Hospital Faces Government InquiryDecember 06, 2023
Breaking Barriers in Cancer Treatment: Max Healthcare's CAR-T Therapy PartnershipDecember 06, 2023
Exploring the Link Between Covid-19 Vaccination and Sudden Cardiac Arrests: ICMR StudyNovember 22, 2023
Powering the Future: China's Biodegradable Wireless System for Bioelectronic InnovationNovember 22, 2023
IMS BHU Pioneers Advanced Cardiac Care: Unveiling Cutting-Edge Technologies for Precise DiagnosisNovember 18, 2023
Inito's $6 Million Boost: Transforming Women's Health with AI-Backed Fertility MonitoringNovember 18, 2023
Madras High Court Advocates for Equality: PG Medical Students to Receive Incentive Marks for COVID-19 DutyNovember 18, 2023
Next-Gen Healthcare: CarePods and AI Redefine the Patient ExperienceNovember 17, 2023
Air Quality Crisis: Alarming Rise in Premature Births Linked to Air Quality in Begusarai, BiharNovember 17, 2023
Limerick Contest-2023: A Celebration of Wit and PoetryNovember 17, 2023