Fullerton Health Launches a Free COVID-19 Symptom Checker

▴ medicircle-fullerton-health-launches-a-free-covid19-symptom-checker
Fullerton Health's LiveFuller features an Artificial Intelligence (AI)-enabled COVID-19 symptom checker and an in-app chat function that allows users to interact with a Fullerton Health team member about their COVID-19 related concerns.

In its efforts to combat COVID-19 across Asia Pacific, Fullerton Health announced today that it has launched its COVID-19 symptom checker and chat function on its LiveFuller mobile application platform ("LiveFuller") in Singapore. Developed using proprietary commercial technology, the mobile application and its new functions will be made available free-for-use for the general public in Asia Pacific and are intended for general well-being and information purposes in the current environment. During these challenging times, Fullerton Health is fully committed to working in close partnership with governments and civic organisations by making available the company's resources to assist with alleviating the burden on the public health sector.

A key challenge during this pandemic is the lack of access to reliable healthcare information relating to COVID-19. The overwhelming amount of information and news surrounding COVID-19 and related developments makes it difficult for the general public to find and focus on information that is relevant to them.

Fullerton Health's LiveFuller features an Artificial Intelligence (AI)-enabled COVID-19 symptom checker and an in-app chat function that allows users to interact with a Fullerton Health team member about their COVID-19 related concerns. These features were created to equip the public as well as healthcare workers across the region with a platform that provides reliable information and easy-to-use functionalities. The AI-enabled symptom checker minimizes errors and enables faster decision-making. It provides recommendations on next steps to users and directs them to where they can seek care or additional information, such as national resources like subsidised care at public health clinics or mental health helplines. Healthcare workers can also leverage the symptom checker as a useful tool to help manage patients' questions on COVID-19.

The LiveFuller COVID-19 symptom checker has been designed to provide increased access to all demographic groups during these challenging times. Debuted in Singapore, the symptom checker is offered in the four official languages: English, Mandarin, Malay, and Tamil. The in-app chat function will be operated in both English and Mandarin, and users can interact with a Fullerton Health team member through message or voice note.

Fullerton Health intends to make the LiveFuller COVID-19 symptom checker available for free across Asia Pacific. In consultation with Fullerton Health's regional experts, the checker will be customised to provide relevant recommendations for each country and will include selected local language options.

The Singapore version of the LiveFuller COVID-19 symptom checker and in-app chat function was launched on 8 May 2020 and is available for direct download online (https://www.fullertonhealthtech.com/download-app), as well as via the App Store for iOS users. The download link will also be shared on Fullerton Health's respective country websites as the checker is rolled out to each market.

David Sin, Co-Founder and Group President of Fullerton Health, said, "Through providing our symptom checker and chat function free for use to the public, we seek to close the gap on the lack of access to accurate and updated information about COVID-19 in the region. Obstacles to access create exceedingly more problems for our communities, as COVID-19 will continue to spread unless all stakeholders join in the concerted effort to combat it."

He added, "We firmly believe that to those whom much is given, much will be required. Since the outbreak of COVID-19 across Asia and subsequently the world, Fullerton Health has been mobilizing our regional capabilities in support of the COVID-19 response efforts in the various markets that we operate. While we are cognizant that our efforts alone are never sufficient to overcome the challenges, we are confident that together with like-minded organisations and individuals, our communities and countries can collectively recover and emerge from this global crisis."

Jeff Chen, Group Chief Innovation Officer of Fullerton Health, said, "Leveraging technology and digitalizing services are key to efficiently and effectively improve access to quality care and reliable information. While our recently-launched features provide ease of access to COVID-19 information for the general public, we will continue to add and enhance our digital health capabilities to enable the provision of reliable and convenient access to care for all."

Tags : #Fullerton #Covid19App #SymptomChecker

About the Author


Team Medicircle

Related Stories

Loading Please wait...

-Advertisements-




Trending Now

Scars That Never Heal: The Painful Reality of Female Genital MutilationFebruary 06, 2025
Maharashtra’s Healthcare Betrayal: Why Are Crucial Funds Going Unused?February 06, 2025
1vision, 1 mission: Avaada Foundation’s CSR initiatives are powering communities and delivering sustainable progress across 5 key focus areasFebruary 06, 2025
Top 5 Technology Brands that are Transforming the Cancer Care Journeys for Hospitals and PatientsFebruary 06, 2025
Women's Wellness brand NUA Raises Rs 35 Crore in Pre-Series C led by Mirabilis Investment TrustFebruary 06, 2025
8 Effective Ways to Minimize Postpartum ComplicationsFebruary 06, 2025
Does Where You Live Decide Your Fate? The Urban-Rural Breast Cancer Divide in IndiaFebruary 06, 2025
Nepal leads the world with largest pictorial health warnings on all tobacco productsFebruary 05, 2025
Fleetguard Filters Private Limited Recognized for Excellence in CSR at Navabharat’s 4th CSR ConclaveFebruary 05, 2025
Six new regions of the Russian Federation are set to connect to Moscow's AI medical services platform, MosMedAIFebruary 04, 2025
Six new regions of the Russian Federation are set to connect to Moscow's AI medical services platform, MosMedAIFebruary 04, 2025
Ashok Leyland Reinforces ESG Commitment, Ranked No. 1 Globally in Sustainalytics’ RatingsFebruary 04, 2025
Calcium Supplements: Do You Really Need Them?February 04, 2025
Digital Diagnostics Doubles Its Foreign Publication Count in 2024February 04, 2025
World Cancer Day quotesFebruary 04, 2025
India can take a big leap in Cancer Care with Improved access to treatment and People-centered Approach: ExpertsFebruary 04, 2025
Lilly India appoints Winselow Tucker as the President and General ManagerFebruary 04, 2025
Driving Excellence in Clinical Research: ISCR's 18th Annual Conference Highlights Innovation, Technology, and Patient-CentricityFebruary 04, 2025
Southern Cross University introduces Access25 initiative to make international education more accessible to Indian studentsFebruary 04, 2025
Why Millions Suffer from Ineffective Treatments And the New Science That Can Save ThemFebruary 04, 2025