New Delhi, India, November, 2024: India’s medical tourism sector is experiencing unprecedented growth, underscoring the country’s global positioning as a top destination for affordable, high-quality healthcare. Supported by clinical excellence and patient-centric care premier healthcare institutions like PSRI Hospital, which combines state-of-the-art technology with exceptional expertise, India is solidifying its status as a leader in this sector.
The medical tourism industry in India has seen rapid growth, with international experts predicting a remarkable 120% increase in revenue, surging from USD 6 billion in 2019 to USD 12 billion in 2023. By 2030, it is anticipated that over 3 million international patients will seek treatment in India, four times the number seen today. According to industry forecasts, the sector is set to grow at a 19% Compound Annual Growth Rate (CAGR) from 2022 to 2032, contributing approximately 8% to the global medical tourism market.
India’s ascendency in global medical tourism is a result of excellence of several Indian healthcare institutions as they provide best services and care with world class infrastructure, expertise, and technologies. A case in point is PSRI hospital. Located in South Delhi and surrounded by lush greenery conducive to healing, PSRI Hospital is a hallmark of excellence in patient-centered medical care. Part of JK Group, PSRI has established itself as a beacon for international patients, currently accounting for 12-15% of the hospital’s patient base.
"At PSRI, we are committed to delivering ethical medical care that meets international standards. Our mission is to provide seamless, high-quality care for international patients, from arrival to post-discharge, making them feel at home while receiving cost effective world-class treatment. It is our focused attention on entire continuum of care that is driving growth of International patients at our facility,” said Ratnesh Sinha, Chief Marketing Officer, PSRI Hospital.
PSRI Hospital’s International Patient Centre provides an extensive range of personalized services aimed at ensuring a seamless and supportive experience for both patients and their families. The center offers Pre-Arrival Assistance with services such as quotations, appointment scheduling, accommodation arrangements, and transportation support. Upon arrival, Arrival Assistance includes airport pickup, language support, and help with insurance and legal documentation. During the hospital stay, patients benefit from Hospitalization Support with options like multi-cuisine meals, dedicated patient care coordinators, and round-the-clock assistance. Finally, Post-Discharge Care includes airport drop-off and ongoing clinical follow-up through telemedicine and email support, ensuring continuity of care even after patients return home.
“We are dedicated to providing ethical, high-quality medical care to both domestic and international patients, ensuring a holistic, compassionate approach to healing and recovery. For international patients, PSRI proactively engage in pre-arrival assistance, hospitalization support and even post-discharge care,” added Ratnesh Sinha, Chief Marketing Officer, PSRI Hospital
It is widely admitted by healthcare leaders and experts that India's competitive edge in medical tourism lies in its affordability and uncompromising quality of care. For example, a cardiac procedure that costs roughly USD 100,000 in the United States or USD 40,000 in the United Kingdom is available in India for just USD 5,000, with similar clinical success rates. PSRI and other top-tier hospitals are NABH- and JCI-accredited, guaranteeing adherence to rigorous international standards in patient safety and treatment quality.
The influx of patients from countries such as Nigeria, Ethiopia, Tanzania, Kenya, Uganda, Ghana, Somalia, and Iraq underscores India’s growing reputation as a preferred healthcare destination. This reach is further expanding to patients from more developed regions, including Europe and the Americas, who recognize the value and excellence India’s healthcare ecosystem offers.
Key government initiatives, such as the expansion of the e-tourism visa regime to include medical visas, allow foreign patients to extend their stays up to six months, ensuring continuity of care without the need to return mid-treatment. This support has further fueled India's rise as a leader in medical tourism, fostering confidence among international patients in the country's healthcare capabilities.